Cookie Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

Our use of cookies

Cookies for managing your current visit:

Name Typical Content Expires
site_session randomly generated text when user exits browser

Cookies for improving service:

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Name Typical content Expires
_utma randomly generated number 2 years
_utmb randomly generated number 30 minutes
_utmc randomly generated number when user exists browser
_utmz randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

Should you for any reason feel that it is also necessary to request explicit consent from your website users to use cookies we would recommend using a similar solution to the roll down banner implemented by the ICO https://ico.org.uk. While there is no denying that this does have a negative impact on the overall user experience it is a relatively simple & cost effective solution should you be required to request consent.

If you want more information about adding this feature to your website please feel free to contact any one of the project management team who will be happy to discuss your specific requirements and provide costs.